Privacy notice

Last updated: 22 September 2026

This notice explains how Train With Maia (“I”, “me”) uses the personal information you share through this website. I’m Maia, a personal trainer based at Sound Mind and Body in Benton, Newcastle upon Tyne, and I’m responsible for your information. You can contact me at maia@soundmindandbody.co.uk.

What I collect

When you use the enquiry form I receive the details you choose to give me:

• your name and email address
• your mobile number, if you add it
• the session you’re interested in, your preferred availability and anything you tell me about what you’d like help with

Please don’t include detailed health information in the form. If it’s relevant to your training, we can talk about it at your consultation.

How I use it

I use your details only to reply to your enquiry and arrange your free consultation. My lawful basis is taking steps at your request before we agree to work together, and my legitimate interest in responding to people who contact me.

I don’t sell your information, add you to a mailing list or use it for marketing without asking you first.

Who else handles it

Your enquiry is sent by email through my website host and email provider, who store it securely on my behalf. Google processes the analytics and spam-protection data described below. Your details aren’t shared with anyone else unless the law requires it.

How long I keep it

If we don’t go on to work together, I delete your enquiry within 12 months. If you become a client, your details are kept for as long as needed to provide your training and meet legal and insurance requirements.

Cookies and analytics

When you first arrive, you're asked whether to accept cookies. Nothing optional runs until you choose.

If you accept: the site uses Google Analytics (GA4) to count visits and see which pages people read. It sets cookies in your browser (named _ga and _ga_…) that last up to two years and hold a random identifier, not your name. I use this only to understand how the site is being used. Google acts as my data processor, and your IP address is anonymised.

If you reject: no analytics are loaded and no analytics cookies are set.

Your choice is stored in your browser, not in a cookie, so the question isn't asked again. You can change it at any time with the Cookie settings link at the bottom of any page, or by clearing your browser's site data.

Spam protection on the form

The enquiry form is protected by Google reCAPTCHA, which checks that a person rather than a bot is sending it. To do this, Google receives your IP address, information about your browser and how you interacted with the page, and may set cookies. This runs whatever your cookie choice, because without it the form would be flooded with automated spam. Google's privacy policy and terms of service apply.

The form also keeps a short-lived, anonymised record of how many messages have been sent from each connection, which is used only to block spam and is deleted within two hours.

Links to Instagram and Google Maps take you to those services, which have their own privacy policies.

Your rights

You can ask to see, correct or delete the information I hold about you, or object to how I use it. Email maia@soundmindandbody.co.uk and I’ll respond within one month.

If you’re unhappy with how your information has been handled, you can complain to the Information Commissioner’s Office at ico.org.uk.